This page identifies the business responsible for the BATETI website and, when online sales are open, the legal seller shown before payment.
Website operator and legal seller
Paid checkout remains unavailable until an authorized administrator publishes and verifies the legal name, registration and tax numbers, registered address, country, public phone, legal email and return address.
The entity shown above is responsible for the website, BATETI ID and the sale identified in your order confirmation. If a different BATETI entity or authorized partner is the seller for a specific territory, that entity must be identified clearly before payment and in the order confirmation.
How to contact us
- Legal notices and formal enquiries: [email protected]
- Privacy requests: [email protected]
- Orders, products and technical support: BATETI Support
- Returns: use the verified address shown above after receiving return instructions.
Do not send products, confidential credentials or payment details to an email address or physical location unless BATETI Support has confirmed the secure process.
Online service information
BATETI provides information about products, accepts reservations and enquiries, operates BATETI ID and, when enabled, offers online ordering and payment through PayPal. Prices, delivery restrictions, payment methods and the identity of the contracting seller are displayed no later than the start of the ordering process.
Website content is general product and company information. Planned specifications, launch dates and concept images are not a binding offer unless expressly confirmed for an order. Product safety, installation and conformity information supplied with the product takes priority over general website copy.
Consumer complaints and dispute resolution
Please contact Support first with your order number and a clear description of the issue. We will acknowledge the request, investigate it and provide a response through the recorded support process.
Where the seller is established in Georgia and Georgian consumer law applies, a consumer may also apply to the Georgian Competition and Consumer Agency or a competent court, subject to the authority’s procedural rules. Privacy complaints concerning processing in Georgia may be submitted to the State Audit Office of Georgia in its data-protection capacity.
These routes do not restrict any court, regulator or alternative-dispute mechanism available under mandatory law in the consumer’s country.
Copyright, trademarks and links
Unless stated otherwise, BATETI or its licensors own the website’s design, text, software, photography, product visuals, trademarks and logos. You may view and make a personal copy for lawful, non-commercial use. Reproduction, republication, commercial use or modification requires permission unless law expressly allows it.
Links to third-party sites are provided for convenience. The third party controls its content, availability and privacy practices. A link does not imply endorsement unless we expressly say so.